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Sheraton Universal Hotel | Hotel in Universal City

| 8.8 (4340 Reviews) |  1 Bathroom
Universal City Hotel | Sheraton Universal Hotel

Hotel in Universal City

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite.
Housekeeping is available on request.
Sheraton Universal Hotel offers 461 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Private bathroom
  • Designer toiletries
  • Towels
Bedroom
  • Hypo-allergenic bedding
  • Bed sheets
  • Premium bedding
  • Heating
  • Down comforter
  • Free cribs/infant beds
  • Air conditioning
  • Phone
  • Iron/ironing board
  • Connecting rooms available
  • Desk
  • Water-efficient showers only
  • Laptop-friendly workspace
  • Safe
  • Recycling
  • Desk chair
Breakfast
  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 21-34 per person
  • 1 restaurant
  • Room service available
  • 1 bar
  • Coffee/tea maker
  • Mini-fridge
Parking
  • Height restrictions apply for onsite parking
  • Secured valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
  • Secured self parking on site (USD 55 per day; includes in/out privileges)
Accessibility
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Tile flooring in room
  • Low-height door lock
  • Thin carpet in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Elevator
  • Wheelchair-accessible van parking
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible path of travel
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible lounge
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Low-height view port in door
  • Wheelchair-accessible registration desk
  • Height-adjustable showerhead
  • Wheelchair-accessible business center
  • Assistive listening devices available
  • Wheelchair-accessible parking
Activities
  • Golfing
  • Theme parks
  • Outdoor pool
  • Hot tub
  • Fitness center
Entertainment
  • Cable channels
  • Premium channels
  • 43-inch LCD TV
General
  • Meeting rooms - 17
  • Conference space (32774 square feet)
  • Business center
  • Ballroom
  • Front-desk safe
  • Vending machine
  • Free newspapers in lobby
  • Banquet hall
  • Elevator
  • ATM/banking services
  • Gift shop/newsstand
  • Water dispenser
  • Russian
  • Chinese (Mandarin)
  • English
  • Arabic
  • Korean
  • French
  • Spanish
  • Smoke-free property
  • No plastic coffee stirrers
  • Rooftop garden
  • At least 80% lighting from LEDs
  • Vegetarian dining options
  • Vegan dining options
  • Biodegradable coffee stirrers
  • TV in lobby
Guest Services
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Free cribs/infant beds
  • Outdoor pool
  • Multilingual staff
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Porter/bellhop
  • 24-hour front desk
  • Luggage storage
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Concierge services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Terrace
  • Pool umbrellas
  • Garden
  • Outdoor furniture

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 30.0 per stay. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 21 to 34 per person covered self parking fee: usd 55 per day (in/out privileges) secured valet parking fee: usd 63 per day (in/out privileges) pet fee: usd 125 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 30.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 125 per accommodation, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

jessica
Sep 30, 2026 06:07:19 AM
Review Score:   10
Summary: Great space and roomy. A bit weird to get to the room, but other wise good location
See All Reviews

Room Arrangement

Room Info Facilities
Traditional Room, 2 Queen Beds
Room Size: 325 square feet m2
2 Queen Beds
Traditional Room, 2 Queen Beds

General

Square meters - 30, Square feet - 325, No rollaway/extra beds, Number of bedrooms - 1, Shower only, Pets not allowed, Ping - 9.13, Bed count minimum 2, Bed count maximum 2
Family Room, 1 King Bed
Room Size: m2
1 King Bed
Family Room, 1 King Bed

General

Outdoor spaces not available, No rollaway/extra beds, Number of bedrooms - 1, Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Traditional Room, 2 Double Beds
Room Size: 325 square feet m2
2 Double Beds
Traditional Room, 2 Double Beds

General

Ping - 9, Square feet - 325, Number of bedrooms - 1, Shower only, Pets not allowed, Extra bed count 0, No rollaway/extra beds, Bathroom grab bars, Square meters - 29.8, Height-adjusted amenities, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Traditional Room, 1 King Bed
Room Size: 325 square feet m2
1 King Bed
Traditional Room, 1 King Bed

General

Rollaway/extra beds (surcharge), Square feet - 325, Grab bar - in shower, Raised toilet seat, Number of bedrooms - 1, Shower only, Pets not allowed, Hand-held showerhead, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Accessible bathtub, Lowered electrical outlets in bathroom, Square meters - 30, Bathroom grab bars, Wheelchair-accessible bathroom vanity, Height-adjusted amenities, Ping - 9.13, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
Room Size: m2
1 King Bed
Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: 525 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Square feet - 525, Rollaway/extra beds (surcharge), Shower only, Square meters - 49, Separate sitting area, Pets not allowed, Ping - 14.75, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premium Room, 2 Queen Beds, Lanai
Room Size: 350 square feet m2
2 Queen Beds
Premium Room, 2 Queen Beds, Lanai

General

Ping - 9.84, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Pets not allowed, Balcony, Square feet - 350, Bed count minimum 2, Square meters - 33, Bed count maximum 2
Suite, 1 King Bed with Sofa bed
Room Size: 600 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed

General

Rollaway/extra beds (surcharge), Square feet - 600, Number of bedrooms - 1, Shower only, Separate sitting area, Pets not allowed, Ping - 16.86, Extra bed count 1, Square meters - 56, Bed count minimum 2, Bed count maximum 2
Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
Room Size: 323 square feet m2
1 King Bed
Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

General

Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Number of bedrooms - 1, Grab bar - in bathtub, Square feet - 323, Height-adjusted amenities, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Accessible bathtub
Suite, 2 Double Beds
Room Size: 600 square feet m2
2 Double Beds
Suite, 2 Double Beds

General

Rollaway/extra beds (surcharge), Square feet - 600, Shower only, Separate sitting area, Pets not allowed, Ping - 16.86, Extra bed count 1, Square meters - 56, Bed count minimum 2, Bed count maximum 2
Executive Room, 1 King Bed
Room Size: 325 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Bathrobes, Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Executive level room, Square feet - 325, Shower only, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Room, 1 King Bed
Room Size: m2
1 King Bed
Family Room, 1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed with Sofa bed
Room Size: 465 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed

General

Rollaway/extra beds (surcharge), Dining table, Shower/tub combination, Pets not allowed, Square feet - 465, Extra bed count 1, Separate dining area, Square meters - 43, Ping - 13.07, Turndown service, Separate sitting area, Bed count minimum 2, Bed count maximum 2
Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)
Room Size: m2
2 Double Beds
Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Sheraton Universal Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Sheraton Universal Hotel starts from $357 per night with includes Laundry, Balcony/Terrace, Business Services, Bedding/Linens, Bar, Breakfast, Pool, Wheelchair Accessible, Wellness Facilities, Restaurant, Air Conditioner, Guest Services, Heating, Hot Tub, Internet, Kitchen, Toiletries, Parking, TV, Accessibility, Security/Safety, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Universal Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Sheraton Universal Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.