Is this Shangri-La Toronto pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Toronto?

Check-in time for Shangri-La Toronto starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Toronto have a swimming pool?

Yes, this Shangri-La Toronto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Toronto?

Best-rates for the Shangri-La Toronto starts from $424 per night with includes Parking, Pool, Private Pool, Accessibility, Security/Safety, Entertainment, Business Services, Bar, Wheelchair Accessible, Transportation/Shuttle, Spa, Fireplace/Heating, Guest Services, Child Friendly, Internet, Laundry, Air Conditioner, Pet Friendly, View, Balcony/Terrace, EV Charge Station, Sports/Activities, Wellness Facilities, Restaurant, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Toronto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Toronto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Toronto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Toronto?

Based on the information reported by the owner or manager, the Shangri-La Toronto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Toronto?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Toronto are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La Toronto | Hotel in Toronto

| 9.0 (204 Reviews) | Pet Friendly 13 Bathrooms 32 Guests

Downtown Toronto Hotel | Shangri-La Toronto

Hotel in Downtown Toronto, Toronto

Centrally located between Toronto's Financial and Entertainment Districts, this luxury hotel offers an indoor pool, hot tub and on-site restaurant. An iPad is featured in all the guest rooms. Boasting a city view, each room at Shangri-La Hotel Toronto is equipped with a 46-inch LCD TV. A Nespresso coffee machine and mini-bar are provided. Each room has both a soaking tub and glass-enclosed shower. Featuring floor-to-ceiling windows, the Shangri-La Hotel’s fitness center includes training equipment as well as a yoga studio. An infrared sauna is also accessible. Refreshments are available at the Health Club’s juice bar. Showcasing international cuisine with a focus on Asian dishes, Bosk Restaurant serves breakfast, lunch and dinner. The hotel also features 2 on-site bars. Bishop’s Block, a heritage landmark, is located behind this hotel. The Distillery Historic District is about 1.9 mi away. The CN Tower is 0.6 mi away. Parking is available with surcharge and includes in/out privileges.

Shangri-La Toronto is located in Toronto.

This 210 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Bar, Laundry, and several others. This is a 5 star rated property and has over 204 reviews with the average score of 9 . Coming to Toronto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 210 Bedrooms Hotel if you want to learn more about this place in Toronto. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Toronto in Toronto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Toronto”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Parking

Parking on site

Parking

Private Parking

Electric vehicle charging station

Parking garage

Activities

Spa/Wellness packages

Spa lounge/Relaxation area

Fitness center

Turkish/Steam Bath

Locker rooms

Sauna

Cycling

Yoga classes

Indoor pool

Live music/Performance

Hot tub/Jacuzzi

Massage

Indoor pool (year-round)

Steam room

Temporary art galleries

Fitness

Fitness classes

Spa facilities

General

Air conditioning

Pet friendly

Non-smoking rooms

Smoke-free property

Facilities for disabled guests

Soundproof rooms

Hypoallergenic room available

Heating

Family rooms

Elevator

Guest Services

Fax/Photocopying

Laundry

Room service

Car rental

Daily housekeeping

Pet bowls

Business center

Meeting/Banquet facilities

Concierge

ATM on site

Ironing service

24-hour front desk

Dry cleaning

Express check-in/out

Suit press

Baggage storage

Valet parking

Internet

Internet

Outdoors

Terrace

Garden

Security/Safety

Key access

Fire extinguishers

CCTV outside property

Security alarm

Smoke alarms

24-hour security

CCTV in common areas

Key card access

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

First aid kits available

Mobile app for room service

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Spa

Heated pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

You must show a valid photo id and credit card upon check-in. please note that all special requests cannot be guaranteed and are subject to availability upon check-in. additional charges may apply, please note that extra parking charges apply for oversize vehicles. parking includes in/out privileges, please note: any room/rate with "breakfast included", includes breakfast for 2 adults only. additional guests can purchase breakfast directly from the hotel, when booking more than 5 nights, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.12

Location:

9.33

Staff:

9.26

Facilities:

9.23

Comfort:

9.42

Cleanliness:

9.43

Janice

Sep 27, 2025 07:00:00 AM

Review Score: 10

Canada

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The service is great. I was not fond of my original room. I was moved and room much better. Lovely patio off the room! Great outdoor space that’s private. Love the steam room

Negative: Original room had a weird ceiling like it was patched but not painted. I asked to move. At times you could hear a dog bark next door. Wasn’t that bad but perhaps have pets on a specific floor.

Summary: Fabulous hotel, great service, beds are luxurious

See All Reviews

Room Arrangement

Room Info	Facilities
Executive King Room Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Toilet paper, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Walk-in shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Laptop safe, Iron, Interconnecting room(s) available, Smoke Alarm, Trash cans, Soundproof, Private entrance, Carpeted, Hypoallergenic, Heating, Suit press, Key card access Media & Technology iPod dock, Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Video, Pay-per-view channels, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Electric kettle, Coffee machine, Wine glasses View City view Accessibility Toilet with grab rails, Roll-in shower, Adapted bath, Entire unit wheelchair accessible, Raised toilet, Shower chair, Accessible by elevator, Upper floors accessible by elevator, Lower sink Room Amenities Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Hypoallergenic pillow Pool and Spa Pool towels Exclusive services Free gym access
Executive Two Queen Room Type: Double Room Size: 48 m² 2 Queen bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Toilet paper, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Walk-in shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Laptop safe, Iron, Smoke Alarm, Trash cans, Soundproof, Private entrance, Carpeted, Hypoallergenic, Heating, Suit press, Key card access Media & Technology iPod dock, Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Video, Pay-per-view channels, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Electric kettle, Coffee machine, Wine glasses View City view Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Hypoallergenic pillow Pool and Spa Pool towels Exclusive services Free gym access
Premier King Room Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Toilet paper, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Walk-in shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Laptop safe, Iron, Interconnecting room(s) available, Smoke Alarm, Trash cans, Soundproof, Private entrance, Carpeted, Hypoallergenic, Heating, Suit press, Key card access Media & Technology iPod dock, Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Video, Pay-per-view channels, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Electric kettle, Coffee machine, Wine glasses View City view Accessibility Toilet with grab rails, Roll-in shower, Adapted bath, Entire unit wheelchair accessible, Raised toilet, Shower chair, Accessible by elevator, Upper floors accessible by elevator, Lower sink Room Amenities Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Hypoallergenic pillow Pool and Spa Pool towels Layout Window Exclusive services Free gym access
Premier Two Queen Bed Room Type: Double Room Size: 50 m² 2 Queen bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Toilet paper, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Walk-in shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Laptop safe, Iron, Interconnecting room(s) available, Smoke Alarm, Trash cans, Soundproof, Private entrance, Carpeted, Hypoallergenic, Heating, Suit press, Key card access Media & Technology iPod dock, Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Video, Pay-per-view channels, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Electric kettle, Coffee machine, Wine glasses View City view Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Hypoallergenic pillow Pool and Spa Pool towels Layout Window Exclusive services Free gym access
Deluxe King Room Room Type: Double Room Size: 46 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Toilet paper, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Walk-in shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Laptop safe, Iron, Smoke Alarm, Trash cans, Soundproof, Private entrance, Carpeted, Hypoallergenic, Heating, Suit press, Key card access Media & Technology iPod dock, Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Video, Pay-per-view channels, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Electric kettle, Coffee machine, Wine glasses View City view Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Hypoallergenic pillow Pool and Spa Pool towels
One-Bedroom Suite View Room Type: Suite Room Size: 59 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Toilet paper, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Walk-in shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Laptop safe, Iron, Smoke Alarm, Trash cans, Soundproof, Private entrance, Carpeted, Hypoallergenic, Heating, Suit press, Key card access Media & Technology iPod dock, Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Video, Pay-per-view channels, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Walk-in closet, Childrens' cribs, Linens, Alarm clock View City view, Landmark view, View Kitchen Electric kettle, Coffee machine, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Sofa bed, Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Hypoallergenic pillow Pool and Spa Pool towels Exclusive services Free gym access
Deluxe One-Bedroom Suite Room Type: Suite Room Size: 74 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Body soap, Shower cap, Bathtub or shower, Conditioner, Hairdryer, Additional bathroom, Toothbrush, Slippers, Shower, Walk-in shower, Towels, Bathtub, Toilet paper, Shampoo, Guest bathroom, Bathrobe, Free toiletries, Private bathroom, Toilet, Spa tub General Air conditioning, Safe, Laptop safe, Iron, Interconnecting room(s) available, Smoke Alarm, Trash cans, Soundproof, Private entrance, Carpeted, Hypoallergenic, Heating, Suit press, Key card access Media & Technology iPod dock, Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Video, Pay-per-view channels, Radio Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Walk-in closet, Childrens' cribs, Linens, Alarm clock View City view, View Kitchen Electric kettle, Coffee machine, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Sofa bed, Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Hypoallergenic pillow Pool and Spa Pool towels Exclusive services Free gym access
Executive Terrace Room Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Towels, Hairdryer, Toilet paper Media & Technology Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Pay-per-view channels, Radio General Air conditioning, Smoke Alarm, Trash cans, Soundproof, Carpeted, Heating Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Outdoors Terrace, Patio View City view, View Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Electric kettle, Coffee machine Pool and Spa Pool towels Room Amenities Socket near the bed Exclusive services Free gym access
Premier View Room Room Type: Double Room Size: 51 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Towels, Hairdryer, Toilet paper Media & Technology Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Pay-per-view channels, Radio General Air conditioning, Smoke Alarm, Trash cans, Soundproof, Carpeted, Heating Services Wake-up service/Alarm clock, Wake-up service Living Area Desk View Landmark view, View Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Electric kettle, Coffee machine Pool and Spa Pool towels Room Amenities Socket near the bed Exclusive services Free gym access
Specialty Suite Room Type: Double Room Size: 87 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Towels, Hairdryer, Toilet paper Media & Technology Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Pay-per-view channels, Radio General Air conditioning, Smoke Alarm, Trash cans, Soundproof, Carpeted, Heating Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Electric kettle, Coffee machine View Landmark view Room Amenities Sofa bed, Socket near the bed Pool and Spa Pool towels Exclusive services Free gym access
Owner's Suite Room Type: Double Room Size: 102 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Toilet paper, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Towels, Hairdryer, Spa tub Media & Technology Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, Pay-per-view channels, Radio General Air conditioning, Smoke Alarm, Trash cans, Soundproof, Heating Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Walk-in closet, Childrens' cribs, Linens, Alarm clock Kitchen Electric kettle, Coffee machine View Landmark view Room Amenities Sofa bed, Socket near the bed Pool and Spa Pool towels Exclusive services Free gym access
Shangri-La Suite Room Type: Double Room Size: 204 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Shampoo, Body soap, Toilet, Shower cap, Bathtub or shower, Bathtub, Conditioner, Bathrobe, Toilet paper, Slippers, Toothbrush, Private bathroom, Free toiletries, Shower, Towels, Hairdryer, Spa tub Media & Technology Flat-screen TV, Cable channels, iPad, Satellite channels, Telephone, TV, Pay-per-view channels, Radio General Air conditioning, Smoke Alarm, Trash cans, Soundproof, Heating Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Walk-in closet, Childrens' cribs, Linens, Alarm clock Kitchen Electric kettle, Coffee machine View Landmark view Room Amenities Sofa bed, Socket near the bed Pool and Spa Pool towels Exclusive services Free gym access

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Shangri-La Toronto | Hotel in Toronto

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Hotel in Downtown Toronto, Toronto

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen

View

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen

View

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen

View

Accessibility

Room Amenities

Pool and Spa

Layout

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen

View

Accessibility

Room Amenities

Pool and Spa

Layout

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen

View

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology