Is this ibis Santos Valongo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ibis Santos Valongo have a swimming pool?

No, this ibis Santos Valongo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is ibis Santos Valongo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis Santos Valongo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis Santos Valongo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis Santos Valongo?

Based on the information reported by the owner or manager, the ibis Santos Valongo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis Santos Valongo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

ibis Santos Valongo | Hotel in Santos

| 8.6 (797 Reviews) | 1 Bathroom

Hotel in Santos

Hotel with a restaurant, near Museum of Coffee
A restaurant, a bar/lounge, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Ibis Santos Valongo offers 240 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Shower

Eco-friendly toiletries

Private bathroom

Bedroom

Bed sheets

Air conditioning

Blackout drapes/curtains

Safe

LED light bulbs

Energy-saving switches

Eco-friendly cleaning products provided

Recycling

Desk

Phone

Water-efficient showers only

Soundproofing

Breakfast

1 restaurant

1 bar

Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: BRL 58 for adults and BRL 29 for children

Minibar

Parking

Valet parking on site (BRL 34 per day)

Electric car charging station on site

Self parking on site (BRL 37 per day)

Height restrictions apply for onsite parking

Accessibility

Elevator

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Bicycle rentals

Entertainment

Cable channels

32-inch TV

General

Computer station

Elevator

Water dispenser

Front-desk safe

Spanish

English

Portuguese

TV in lobby

No plastic coffee stirrers

Humane treatment of captive wild animals

Reusable cups only

Reusable tableware only

No plastic drinking straws

Comprehensive recycling policy

Biodegradable drinking straws

No plastic soda bottles

Smoke-free property

Vegan dining options

No plastic water bottles

Vegetarian dining options

Local culture & ecosystem education

At least 80% lighting from LEDs

Biodegradable coffee stirrers

Double-glazed windows

Guest Services

Soundproofed rooms

Laundry facilities

Daily housekeeping

Multilingual staff

Change of towels (on request)

Change of bedsheets (on request)

Luggage storage

Dry cleaning service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in time starts at 3:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately brl 58 for adults and brl 29 for children self parking fee: brl 37 per day valet parking fee: brl 34 per day pet fee: brl 75 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 33 lbs per pet) pets allowed for an extra charge of brl 75 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses solar energy

Reviews

hugo

Jan 5, 2026 07:50:40 PM

Review Score: 8

Summary: Room was good. Staff was great.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Apartment, Multiple Beds Room Size: m² 2 Double Bed and Twin Bed	General Number of living rooms 0, Number of bedrooms - 1, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Standard Apartment, 1 Double Bed Room Size: 204 square feet m² 1 Double Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 204, Ping - 6, Square meters - 19, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Apartment, 2 Twin Beds Room Size: 204 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 204, Square meters - 19, Number of bedrooms - 1, Ping - 5.73, Bed count minimum 2, Bed count maximum 2