Holiday Inn Express & Suites Downtown Ottawa East by IHG | Hotel in Ottawa

| 8.1 (3217 Reviews) |  6 Bathrooms  18 Guests
Lowertown Hotel | Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel in Lowertown, Ottawa

Located in Ottawa, a 18-minute walk from 24 Sussex Drive, Holiday Inn Express & Suites Downtown Ottawa East by IHG provides accommodations with a fitness center, private parking, a garden and a shared lounge. Each room at the 3-star hotel has city views, and guests can enjoy access to a terrace and to an indoor pool. The property has an ATM and free WiFi throughout the property. The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hairdryer, while some units at the hotel also have a seating area. All guest rooms feature a closet. Holiday Inn Express & Suites Downtown Ottawa East by IHG offers a buffet or continental breakfast. Speaking English, Spanish, French and Chinese at the reception, staff are willing to help at any time of the day. Popular points of interest near the accommodation include Rideau Locks, Rideau Hall and Peace Tower. Ottawa Macdonald-Cartier International Airport is 8.7 miles away.

Holiday Inn Express & Suites Downtown Ottawa East by IHG is located in Ottawa.

This 6 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Accessibility, Business Services, and several others. This is a 3 star rated property and has over 3217 reviews with the average score of 8.1 . Coming to Ottawa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Hotel if you want to learn more about this place in Ottawa. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express & Suites Downtown Ottawa East by IHG in Ottawa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express & Suites Downtown Ottawa East by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Snack bar
  • Kids' meals
Parking
  • Private Parking
  • Parking
  • Parking garage
  • Parking on site
  • Accessible parking
Accessibility
  • Lowered sink
  • Wheelchair accessible
  • Raised toilet
  • Toilet with grab rails
  • Bathroom emergency cord
  • Visual aids (tactile signs)
  • Visual aids (Braille)
Activities
  • Indoor pool (year-round)
  • Indoor pool
  • Fitness center
General
  • Elevator
  • Convenience store on site
  • Non-smoking rooms
  • Smoke-free property
  • Facilities for disabled guests
  • Soundproof rooms
  • Heating
  • Air conditioning
  • Wifi in all areas
  • Safe
Guest Services
  • Grocery deliveries
  • Express check-in/out
  • Baggage storage
  • 24-hour front desk
  • Vending machine (drinks)
  • ATM on site
  • Daily housekeeping
  • Business center
  • Dry cleaning
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Laundry
  • Fax/Photocopying
  • Vending machine (snacks)
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Picnic area
  • Terrace
  • Sun deck
  • Garden
Security/Safety
  • CCTV in common areas
  • CCTV outside property
  • Key card access
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Saltwater pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.11
Location:
7.51
Staff:
8.45
Facilities:
8.42
Comfort:
8.83
Cleanliness:
8.84
Gail
Jun 1, 2026 07:00:00 AM
Review Score:   9
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Buffet Breakfast included in price.
Negative: N/a
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker

Bathroom

Shower cap, Bathtub or shower, Walk-in shower, Shampoo, Private bathroom, Body soap, Free toiletries, Hairdryer, Conditioner, Toilet, Towels, Shower, Toilet paper

Media & Technology

TV, Cable channels, Radio, Mobile hotspot device, Satellite channels, Flat-screen TV, Telephone

General

Carpeted, Key card access, Fan, Trash cans, Smoke Alarm, Iron, Heating, Air conditioning, Private entrance, Fire extinguisher, Soundproof, Hypoallergenic

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk

View

View, Landmark view, City view

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Hypoallergenic pillow, Fold-up bed

Layout

Window
2 Queen Standard Room City View
Room Type: Double
Room Size: 30 m2
2 Queen bed(s) Bed
2 Queen Standard Room City View

Food & Drink

Tea/Coffee maker

Bathroom

Shower cap, Bathtub or shower, Walk-in shower, Shampoo, Private bathroom, Body soap, Free toiletries, Hairdryer, Conditioner, Toilet, Towels, Shower, Toilet paper

Media & Technology

TV, Cable channels, Radio, Mobile hotspot device, Satellite channels, Flat-screen TV, Telephone

General

Carpeted, Key card access, Fan, Trash cans, Smoke Alarm, Iron, Heating, Air conditioning, Private entrance, Fire extinguisher, Soundproof, Hypoallergenic

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk

View

View, Landmark view, City view

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Hypoallergenic pillow, Fold-up bed

Layout

Window
Standard Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Standard Room

Food & Drink

Tea/Coffee maker

Bathroom

Shower cap, Bathtub or shower, Walk-in shower, Shampoo, Private bathroom, Body soap, Free toiletries, Hairdryer, Conditioner, Toilet, Towels, Shower, Toilet paper

Media & Technology

TV, Cable channels, Radio, Mobile hotspot device, Satellite channels, Flat-screen TV, Telephone

General

Carpeted, Key card access, Fan, Trash cans, Smoke Alarm, Iron, Heating, Air conditioning, Private entrance, Fire extinguisher, Soundproof, Hypoallergenic

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk

View

View, Landmark view, City view

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Hypoallergenic pillow, Fold-up bed

Layout

Window
King Suite
Room Type: Suite
Room Size: 33 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite

Food & Drink

Tea/Coffee maker

Bathroom

Shower cap, Bathtub or shower, Walk-in shower, Shampoo, Private bathroom, Body soap, Free toiletries, Hairdryer, Conditioner, Toilet, Towels, Shower, Toilet paper

Media & Technology

TV, Cable channels, Radio, Mobile hotspot device, Satellite channels, Flat-screen TV, Telephone

General

Carpeted, Key card access, Fan, Trash cans, Smoke Alarm, Iron, Heating, Air conditioning, Private entrance, Fire extinguisher, Soundproof, Hypoallergenic

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk, Sofa, Sitting area

View

View, Landmark view, City view

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Fold-up bed, Sofa bed, Clothes rack, Non-feather pillow, Hypoallergenic pillow

Layout

Window
King Room - Disability Access
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower cap, Bathtub or shower, Walk-in shower, Shampoo, Private bathroom, Body soap, Free toiletries, Hairdryer, Bathtub, Toilet, Conditioner, Towels, Shower, Toilet paper

Media & Technology

TV, Cable channels, Radio, Mobile hotspot device, Satellite channels, Flat-screen TV, Telephone

General

Carpeted, Key card access, Fan, Trash cans, Smoke Alarm, Iron, Heating, Air conditioning, Private entrance, Fire extinguisher, Soundproof, Hypoallergenic

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk

View

View, Landmark view, City view

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Emergency cord in bathroom, Adapted bath, Raised toilet, Toilet with grab rails, Lower sink, Accessible by elevator, Roll-in shower

Room amenities

Non-feather pillow, Clothes rack, Hypoallergenic pillow, Fold-up bed

Layout

Window
Double Room with Two Double Beds - Disability Access
Room Type: Double
Room Size: 30 m2
2 Queen bed(s) Bed
Double Room with Two Double Beds - Disability Access

Food & Drink

Tea/Coffee maker

Bathroom

Shower cap, Bathtub or shower, Walk-in shower, Shampoo, Private bathroom, Body soap, Free toiletries, Hairdryer, Bathtub, Toilet, Conditioner, Towels, Shower, Toilet paper

Media & Technology

TV, Cable channels, Radio, Mobile hotspot device, Satellite channels, Flat-screen TV, Telephone

General

Carpeted, Key card access, Fan, Trash cans, Smoke Alarm, Iron, Heating, Air conditioning, Private entrance, Fire extinguisher, Soundproof, Hypoallergenic

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk

View

View, Landmark view, City view

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Emergency cord in bathroom, Adapted bath, Toilet with grab rails, Lower sink, Accessible by elevator, Roll-in shower

Room amenities

Non-feather pillow, Clothes rack, Hypoallergenic pillow, Fold-up bed

Layout

Window

FAQ's

Is this Lowertown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lowertown hotel?

Check-in time for Lowertown hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lowertown hotel have a swimming pool?

Yes, this Lowertown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lowertown hotel?

Best-rates for the Lowertown hotel starts from $169 per night with includes Air Conditioner, View, Wheelchair Accessible, Wellness Facilities, Guest Services, Laundry, Parking, TV, Private Pool, Balcony/Terrace, Security/Safety, Sports/Activities, Entertainment, Pool, Accessibility, Business Services, Breakfast, Child Friendly, Internet, Fireplace/Heating, Toiletries, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lowertown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lowertown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lowertown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lowertown hotel?

Based on the information reported by the owner or manager, the Lowertown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lowertown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD169
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